Shipping Costs?
Shipping will be charged separately and at a later date once the plush and any add-ons you may have ordered are ready to ship.
Shipping estimates in:
Domestic Shipping for a single plush is between $8-10, for two plush or more $10-18.
Canada and Mexico for a single plush is estimated to be $14, for two plush or more its $18-25.
International/Rest of the World for a single plush is estimated to be $22, for two or more plush its $30-50.
** Shipping Costs are estimates and may change before the plush get shipped.
Domestic (US) backers: Package will arrive in 3-5 days. International backers: Package will take anywhere between 2-8 weeks for delivery.
International backers: Be aware that you are responsible for any additional VAT, taxes. or customs fees your country may ask for, so plan accordingly!
Last updated: July 21, 2024 15:50
Timeline?
PB & Friends Plush Launches - August 2nd, 2024
Campaign Ends - September 6th, 2024
Funds Collected - September 6th, 2024
Plush go into Production - Estimated October 2024 to December 2024
Plush arrive to TrotCon/Darkly - Estimated January-March 2025
Orders get Packed/Shipped - March to April 2025
Please note a lot of these are estimates and there is a possibility that the timeline will change depending on how many plush are ordered. We will keep everyone up to date on the timeline as get more information from the factory once the plush go into production.
Last updated: August 09, 2024 15:29
Where are the prototype photos for Proxy Server and Larson Cat?
Both of their prototypes are currently in production. We will share an update with photos once they have been sent to us! We are expecting Proxy photos by early October and Larson photos by mid-October.
Last updated: September 18, 2024 16:40
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.